CCS Pressure Washing

Privacy policy

How CCS Rope Access Limited handles personal information received through CCS Pressure Washing enquiries and customer relationships.

Who is responsible

CCS Rope Access Limited is the data controller.

CCS Pressure Washing is a trading name of CCS Rope Access Limited, registered in England under company number 08629355.

For privacy questions or requests about your personal information, email [email protected].

Information we use

What we collect and why.

Enquiry details

Your name, email address, telephone number, company, site address or postcode, photographs and information you provide about the work.

Quotation and project records

Site information, correspondence, quotations, invoices and records needed to plan, deliver and administer work.

Website and security information

Our hosting and security providers may generate technical logs such as IP addresses, request data and security events when the website is used.

Purposes and lawful bases

How we use personal information.

We use personal information to respond to enquiries, prepare quotations, arrange site visits, communicate about work, provide contracted services, maintain business records and protect the security of our systems.

Depending on the situation, our lawful basis may be taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or our legitimate interests in operating and protecting the business and responding to commercial enquiries.

Where we rely on consent for a particular use, you can withdraw that consent at any time.

Sharing and retention

Who may receive information and how long we keep it.

We may share information with service providers, subcontractors, suppliers, insurers, accountants, professional advisers, IT or hosting providers, and public authorities where this is necessary for the enquiry, project, business administration or a legal requirement.

We keep personal information only for as long as reasonably needed for the purpose for which it was collected and for relevant legal, tax, accounting, insurance, dispute-resolution and customer-service requirements.

If a service provider processes personal information outside the UK, appropriate transfer safeguards will be used where required by data-protection law.

Your rights

Requests about your personal information.

Depending on the circumstances, UK data-protection law may give you rights to request access to your personal information, correction, erasure, restriction of processing, data portability, or to object to certain processing.

You have the right to object to processing based on legitimate interests in certain circumstances.

To make a request, email [email protected]. We may need information to confirm your identity before acting on a request.

If you have concerns about how your information is handled, you can also complain to the UK Information Commissioner’s Office (ICO).

Cookies and website technology

How website technologies are handled.

Strictly necessary technologies may be used for website operation, security or form handling. If non-essential analytics, advertising or similar technologies are introduced, information and consent controls should be provided where required before those technologies are used.

This notice may be updated if our website, service providers or use of personal information changes.

Last reviewed: September 2026.